Cannawise

Our Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help!

We offer free returns within 15 days of purchase. You can return your product for a refund on the original payment method.

Please note the following exceptions to our return and refund policy:

• Discounted items are final and cannot be returned
• Already used items can not be returned
• Items purchased outside of the European Union can not be returned

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return
2. Print the prepaid return shipping label that you will receive by email
3. Send all items back to us using the label provided